FAQ


1. What is the size chart?
2. How long does it take to ship and process my order? 
3. What if I want to return or exchange my order? 

4. What are the refund/return policies?
We do not offer refunds. For returns, see our Returns and Exchange Policy

5
. Can I still edit my order once it has been confirmed? 
We may not be able to make changes to your order after it is confirmed as our team will have already started processing your order, please make sure the items added are correct and in the correct sizes.

6. Does YTPshop have a physical store? 
Unfortunately not yet; all transactions are made online via our website.

7. How do I maintain my YTPshop products?
See our guide for maintaining African prints

8. Is this brand Black-owned? 
Yes, it is founded and owned by  Yinka Taiwo- Peters, a female Nigerian immigrant based in the U.S 

9. Where are the African prints made? 
YTPshop network of independent female artisans handcraft the products with love in Nigeria. You can read more about the process here

10. Do you take custom orders?  
We do not take custom orders at this time.

11. Do you do wholesale? 
Yes, see our wholesale guide
 
12. Do you welcome partnerships and press mentions?
Yes, contact us at hello@ytpshop.com

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